Box Office Information:

The Box Office is located in the main lobby of the DeltaPlex at 2500 Turner NW. Please call 616-364-9000 for more information or if you have questions on any event at the DeltaPlex.

Box Office Hours

On non-event days, the DeltaPlex Box Office is open M-F 10am-5pm. On event days, hours may be extended or varied, please call the Box Office at 616-364-9000.

Method of Payment

Cash, Visa, Mastercard, and Discover Card are all accepted.

Will Call

Located in the main lobby of the DeltaPlex. Tickets ordered through Ticketmaster that are held for 'Will Call', or any ticket held for 'Will Call', may be picked up the day of the event as soon as doors open, typically one hour prior to event. See specific event details to verify what time the doors will be open.

All Ticketmaster ordered tickets held at 'Will Call' to be picked up must be in your name. You must also have the credit card used to place the order, your confirmation number, and a valid picture ID to pick up the tickets. This is to make sure the tickets are given to the appropriate person.

If a patron wishes to pick up tickets in a different name, they MUST have the ticket holder on record fax a signed letter to 616.559.8001 authorizing this person to claim his tickets. No tickets will be given to people other than the names provided through Ticketmaster or 'Will Call' without this prior authorization.

Ticketmaster

Along with the ability to purchase tickets at the DeltaPlex Box Office, you may also purchase them through Ticketmaster. You may call Ticketmaster at 616.456.3333 or visit any Ticketmaster location, your local D & W Fresh Market stores, Family Fare stores and Macy's.

Tickets ordered through Ticketmaster can be mailed to you or left for you at 'Will Call'. You may also purchase tickets online at the Ticketmaster website.

Refunds

The DeltaPlex and Ticketmaster DO NOT issue refunds or exchanges. Dates and times are subject to change. Ticketmaster Tickets cannot be replaced if lost, stolen or destroyed, and are valid only for the event and seat for which they are printed.

Group Discounts

Please e-mail the box office for more information on group discounts and event availability.

Box Office Terms

General Admission: Ticketed patrons are welcome to wander anywhere within the building areas open to the public. Also known commonly as first-come, first-serve situation.

Separated General Admission: Patrons must buy tickets specifically for Floor Access (GA FLR) or Bowl Access (GA BWL) and must remain in those specific areas during the show. However, they can wander within those areas. Note: Floor Access will usually be standing room only in this situation.

Reserved: Patrons purchase tickets for a specific assigned seat.

CR: Usually associated with Reserved shows, the first few rows directly in front of the stage; these rows do not have any center-aisle breaks in them.

*Show set-ups are ALWAYS subject to change and many variables. If you have a question about a ticket or seat, please call and ask, as Ticketmaster Tickets are NON-REFUNDABLE.

Arena Floor Maps

Reserved Seating

Boxing Seating

Family Show